Last updated: August 14, 2026
The Free plan is a 7-day trial with no payment required, so there is nothing to refund. It does not renew into a paid plan automatically.
You can cancel Standard or Pro at any time from the app's billing settings. Cancelling stops future renewals; you keep access to your plan's features through the end of the billing period you already paid for.
Subscription payments are generally non-refundable once a billing period has started. We may issue a refund or prorated credit at our discretion in cases such as a billing error, a duplicate charge, or a Service outage that materially prevented you from using Slacxify during that period.
One-time $10 credit packs are non-refundable once purchased, but unused credit does not expire while your account remains active.
Upgrading takes effect immediately; downgrading takes effect at the start of your next billing period. Switching between monthly and yearly billing applies the new rate on your next renewal.
To request a refund or dispute a charge, email support@techzenicsolutions.com with your workspace name and the charge in question.